Nov 15, 2010

Resending mail from Outlook 2010 vs. 2003

In a previous post, I described how to forward e-mail in a different way, using the "resend" function in Microsoft Outlook. The main point of doing this was that the e-mail arrives at the account to which it is forwarded with the original sender in the corresponding field (as opposed to the account which forwarded the message). This is important to me, because the Online Translation Manager that I use for administering my translation workflows and billing has a number of useful sorting and assignment functions that use e-mail addresses in that field. The function is found in the menus for the actual mail message (not the general MS Outlook menus). In MS Outlook 2003, it is at the bottom of the Action menu:

Since upgrading to a new system at the end of last week, I have been discovering that many familiar functions in MS Office applications are no longer so easy to find (or when found, their details often work quite differently). Outlook's menus in the 2010 version are utterly different. Here's a screenshot to show where to find the resend function in the menus of a message in MS Outlook 2010:

Not only do I use this function when working with OTM, I have also begun to use it to forward inquiries that I don't have time to handle to a few colleagues. This may also be a useful function for cases where lines get crossed between personal and business e-mail accounts and you want to move a message from one to the other without losing track of where it came from in the first place.

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