#lighttheday with eyesight

When I was 15 I was fond of home-made pyrotechnics and organic substances suited for demolition work. After my start in translation doing recipes from Prato's Süddeutsche Küche, I spent many long hours on the eighth floor of Cal Tech's Millikan Library translating the original publications of research in Liebigs Annalen der Chemie and other sources of information on organic molecules of interest. That's probably where I learned to make picric acid. I could buy it over the counter in those days at a shop in Burbank, but I calculated that the cost to make my own from phenol, nitric and sulfuric acid was about 10% of the cost to buy the finished product, and since I worked hard cutting lawns in those days for my pocket money, I thought I would save some money for making the whistling fireworks and other things I hoped to do with the substance.

Unfortunately, for all my understanding of organic synthesis methods at that time, I had not gotten around to understanding practical thermodynamics at the time, and after a few successful batches, I decided to triple the quantity in the same reaction flask, which I assumed to be more than large enough. The resulting spray of hot nitrating mixture had an unfortunate effect on the skin of my face and swelled my eyes firmly shut. For a week of the Easter holiday as I lay in bed recovering from the accident, I assumed I was blind. At the end of that week, when the crusted seal of one eye broke as I washed and I could see just a little light, I felt great joy at just that little bit of vision as I still assumed that my reading future was Braille.

I was very lucky, of course, and made a full recovery, and I learned another one of many lessons about how little things can affect our lives far more than we realize. Anyone who has broken a toe or amputated part of a thumb (another stupid mistake I made once chopping zucchini for my sheep) or had similar "little" experiences knows this all too well.

Many people live rich lives without the gift of sight, but there are many difficulties inherent in such a life, and for one who has lived a long adult life dependent on sight, these might be greater. Years ago I asked a friend to research the religious implications of a collagen-based intraocular lens being developed in a laboratory for which I consulted, the collagen being derived from pigs' eyes. The conversation with an Orthodox rabbi which he reported later was quite interesting. He told me that Jews considered blindness to be akin to death and that saving sight was an act equivalent to saving life, for which the use of collagen from an unclean animal was acceptable. Now I had never heard such a thing before, and I have never asked a rabbi or anyone else if this is really true or whether this was just a good story he dreamed up after too many hits on his pipe, but it sounds plausible.

One of the things I am proudest of from my research days was developing the first optically clear silicone material for use in UV-blocking intraocular lenses; it was an inspiration that came after falling asleep in a lecture, and I gave the method away for others to make their fortunes. But each time I heard what it was like for someone blinded by cataracts to have their vision restored quickly by a painless, small-incision surgery, or I heard of doctors who would spend their holidays in a poor country giving sight back to many so afflicted, I felt very rich to be even a small, unknown part of such stories. And my interest in the field and the good it does has remained long after I left the laboratory, as friends and family age and sometimes require such surgeries.

This morning I was cheered by news from one such friend, blind in one eye and reduced to 10% vision in another. His happy letter, describing vision recovery in one eye to a level he had not enjoyed for decades was the best news I have heard in a long time. The sun was shining anyway as I read the news, but afterward the good day seemed so much brighter.

What is the bright side of translation? There are many bright sides I think, and which ones shine for whom will differ of course. The brightest for some that I know is that their work can facilitate the spread of important knowledge that can change lives, save lives. That might be medical information such as that related to the implantation of an intraocular lens, instructions for water purification or other hygiene methods or even educational material for the arts, which open up minds to a brighter side of life. These activities are deeply inspiring, so much so to some that they feel the need to give the work away, as I have done myself on some occasions. But on the whole, I think it is important for us to recognize the true professional value of such work and to compensate it accordingly, not fall into the traps of demonetization that are laid increasingly in our paths.

To light the day for others and see a better future for all, we need to consider the conditions and principles which allow us to do our best work and give 100% effort to the right things every day. Cui bono? If we get the balance right, everyone.

Another translation jobs portal? No thanks.

After I published my recent note on online proZtitution and the race to the bottom on commercial translation portals, I received a polite e-mail from someone who is working to build a better "jobs board" for translation projects. I've received quite a few messages like this in the past four years since I started this blog.

But I fail to see a compelling case for yet another intermediary site for job auctions or anything of that sort.

There is certainly good sense in professional associations with a vetted membership upgrading their directory sites and making them easier for potential clients to find and use, and for some time now I have felt that the leaders of major organizations like the ATA, ITI, IoL, SFT, BDÜ, etc. ought to link their directories and allow better international searches as a counterweight to the less than optimal listings one finds on PrAdZ and other sites.

There's even more sense in individual language service providers improving their online presence in ways that helps prospects find them and recognize a good fit.

The largest commercial portal for translation job auctions has become increasingly irrelevant to all but the low-end commodity market that is probably better off with Gargled Translate given its expectations. The predominance of Indian, Chinese and Eastern European language sausage purveyors (LSPs) on ProZ has driven many serious brokers and service providers elsewhere; a decade ago, even five years ago, a number of interesting inquiries came through that channel, but today they inevitably find me via the BDÜ directory or other channels I more or less control.

So I wish all the aspiring intermediates success with their planned sites and hope they can in fact make a difference in some useful way, but for the most part, translators should look to "home remedies" for curing what may ail their businesses.

Lies, damned lies and CSA data baiting

The Common Sense Advisory (CSA) has announced another rates survey for translation providers - would anyone like to hazard a prediction of the results that will be reported?

As a child, I was subjected to the annual school ritual of standardized testing, as most of those who pass through the US school system are. Around the third or fourth grade I noticed something rather odd about the tests. Aside from a puzzling tendency to repeat the same question material from year to year,the answers were often obvious even for questions I didn't understand. My scores on these standardized tests were more a reflection of my memory and ability to perceive bias than they were of any understanding of the subjects tested. The makers of the test had no particular stake in my choice of any given answer; it's just devilishly hard to avoid pushing someone toward what you perceive as the "right answer". Any good teacher knows how hard this is. That's also why we have double-blind testing and other methods in our often unsuccessful attempts to avoid experimental bias.

If honest people have a hard time constructing a valid test or survey, how much harder is it for those who have a particular agenda to do so? Do they even really try? The CSA bills itself as an independent Massachusetts-based market research company ... [which helps] companies profitably grow their international businesses and gain access to new markets and new customers ... [with a] focus ... on assisting ... clients to operationalize, benchmark, optimize, and innovate industry best practices in translation, localization, interpreting, globalization, and internationalization. Wow. Quite an orgy of jargon to describe what many perceive as a predetermined agenda of special interest propaganda. Like the sellers of another Watchtower, in recent years, the CSA appears to offer salvation.

As I'm sure they do. But for whom? I see the CSA quoted most often by industry shills for machine translation, those who follow the old formula of repeating lies often enough that they are eventually taken as gospel. Rates are dropping, rates are dropping say some of the self-selecting four percent who have responded to past CSA surveys. The fact that my own observations confirm at least the German part of the CSA statement that language pairs involving French and German were the only ones to escape substantial price drops is not prima facie evidence that anything else happens to be true or even that my own observation is generally correct for all market subsegments. In fact, some I know would argue that German translation prices have indeed been depressed in recent years. Statistics drawn from a tiny opt-in minority in a survey are simply incapable of offering any real insight into the truth of either undifferentiated statement, and one would have to be foolish or dishonest to maintain otherwise.

Now the CSA has sent out the call for the four percent and perhaps a few more suckers to share their financials, with the support of agency associations such as the Dutch VViN (formerly ATA, the bunch that try to convince translation agencies that they must get on the MT boat or drown with propaganda fests like the conference in Ede in the Netherlands) and others. The current survey is an "honor system" attempt (i.e. unverified, unaudited) to draw out the details of price policies from participants (freelancers and translation agencies are among those targeted - the CSA rejects the definition of an LSP in the EN 15038 standard and applies it only to companies with a certain number of employees). But there is no mechanism to prevent some monkeywrencher from filling the survey out any which way and skewing the results to paint a picture bearing no resemblance to reality. And even if there were, the tiny participants sample is hardly representative of industry trends as a whole. If I were to look for more reliable sources of data, I might start with some of the mandatory reporting data in certain national jurisdictions, such as that gathered in Germany by the Statistisches Bundesamt. Or try something approximating a recognized method of random sampling or introduce some kind of data auditing. If I felt that these data had any more value than to promote a set, self-interested charlatan agenda of machine translation, I might make an effort to gather credible data.

Rate surveys without a particular ideological or commercial agenda from the ITI and IoL in the United Kingdom and the German BDÜ have larger samples of service providers in many languages, and they mostly tell a story of stable or slightly increasing rates for language service providers.

But if I were paid to get results for my co-conspirators....

Finding good translators

Over the past decade I've spent many hundreds of hours helping clients and colleagues find suitable translators to collaborate on their projects, mostly involving German and English, but occasionally venturing into other languages such as French, Spanish, Russian, Chinese or even Vietnamese and Sinhalese. Unfortunately, it can be said that "many are called [translators], but few... [should be] chosen." For various reasons.


In desperation, many turn to public commercial portals such as ProZ aka PrAdZ aka The Translators' Workhouse or perhaps more benign incarnations of the same concept. Some of these pretend to screen "professionals", but as in another old commercial profession, the main criterion in proZtitution is to see if a trick can be turned and a Google Ad dollar made or the like. One of the Zertified Red Pros I've seen on PrAdZ is well known to me from the twenty hours I spent preparing an expert opinion for possible legal action by his client due to gross incompetence and damage to business relations; others are of similar caliber. Yet many translation agencies continue to drink from those soiled troughs, where anyone with an Internet connection and a knowledge of the URL http://translate.google.com/ can hang out a virtual shingle as a translator; occasionally a corporate client unknowingly falls in and drowns as well.

Mind you, there are still a few very good translators to be found in such places, but they are getting fewer and fewer, verra hard tae find. The few grains of wheat are buried in a mountain of chaff and bird dung.

Many clever translation buyers (translation agencies, corporations great and small, law offices, and individuals) know the open secret to finding a better class of translator: professional association directories. Sure, you can find rotten eggs in those nests too, but on the whole, these are far more serious professionals, most of whom actually make a living as translators and perform to standards that will enable to keep them doing so as long as they like. Not the desperate unemployed, the frustrated actors or journalists who can't get enough work to pay the rent, starving studentZ or bored house hubbies.

Where do you find contact lists for these professionals to find the "right" one with the special knowledge you need? Here. I'll keep a running list of professional organizations around the world and links to their online directories. I know only a few myself, because my interests are limited to a few languages and countries; some of these have been kindly provided to me by international professional colleagues who know the organizations intimately and are in some cases involved with running some part of them. If you are looking for competent people, certified or otherwise, these are very good places to start your quest. It is more likely to have a happy end or a happy working relationship for the years ahead.

Note that while I list these organizations by country, most or all have international members and language combinations that go beyond those one might expect from that country, so even if you are in Mexico, it might pay to browse a French directory for a Russian to Italian translator :-)

I'll add listings as I receive them and perhaps a short comment by members I know if they care to share them. When these organizations mention certifications, it means something more than a little red pee.

Australia
AUSIT - home page - online directory search (badly designed form, no specialty selection possible)
NAATI - home page - online directory search (see the note in the comments)
WAITI - home page - online search directory (odd search wizard, no specialties)

Austria
Universitas - home page - online directory search (in German)

Canada
CTTIC - home page
Here there are links to the regional organizations and their directories (print or online). It's a bit fragmented; the group in British Columbia, for example, has separate directories for "certified" and associate members. Too bad they can't offer a nationwide directory in this modern age, but as they say, "seek and ye shall find", and the findings are surely better than what one would typically turn up at a commercial portal without standards.

Finland
SKTL - home page - online directory search (in English)

France
SFT - home page - online directory search (in English here)

Germany
BDÜ - home page (in English here). National scope. The site's programming is primitive (still uses HTML frames!!!), so the directory will have to be accessed from the home page. You can't miss it though: a link with a big magnifying glass at the top of the page and large, bold words that say "search online for interpreters and translators". The cream of the German crop will usually be found here.

ADÜ Nord - home page (in German). More focused on the northern region. The online search form for translators is on the home page, impossible to miss. There are great language service providers to be found here.

VÜD - home page (in German) with an integrated search form for translators and interpreters at the top

Ireland
ITIA - home page - online search form

Italy
AITI - home page - online directory search (mostly in Italian, unfortunately - appalling, incomplete localization)

Netherlands
NGTV - home page - online directory (unfortunately all in Dutch still; I really expect less parochialism from my colleagues there! Still, this is a good place to find quality)

Bureau Wbtv - home page - online register search for sworn and certified translators(in English)

New Zealand


NZSTI - home page with a search box at the top 


Spain


Asetrad - home page - online search with specialties (in English)
MET - home page - online search (this organization includes language specialists for all aspects of English) 
APTIC - home page - online search - the English pages for the association of translators working with Catalan


Sweden
SFÖ - home page with online search form by language combination & subject (in English)
Kammarkollegiet (authorized translators) - info page - online directory search (in English)


Switzerland
ASTTI - home page - online directory (the links here are to German pages, but the site is available in Italian and French as well)

United Kingdom
ITI - home page - unfortunately, these Brits are just as primitive with their HTML site structure, so the online directory must be accessed in a frame on the home page. Still, the link is at the top of the page and easy to find, and there are a lot of excellent translators to be found here.

IoL - home page - online directory

USA
ATA - home page - online directory search