Jul 6, 2012

The new Trados TTX preview in memoQ 6

When I heard some weeks ago that memoQ 6 would offer a preview of TTX files, I was curious what this would be and how it was possible. In my mind, I had a picture of the view of the original format, and I couldn't see how this could be reproduced from a Trados TTX. Of course it can't.

I made a little file with two sentences, one footnote and one comment in Microsoft Word.



Then I made a TTX from that using SDL Trados 2007 and imported it into memoQ:


The memoQ tags, can of course be displayed in a shorter form using toolbar options; I'm just showing the full tag text here for demonstration purposes. The preview of the TTX is shown below the translation grid. It is of course a preview of the tags one would see in the Trados TagEditor.

At first I thought this was rather useless, but then I realized it had value after all:
  • The original tags are easier to understand than the tags in the memoQ grid, and the color differentiation between inline tags (green) and other tags (grey) is helpful.
  • Unsegmented content is shown, giving you an indication of important content that may require attention like numbers or numeric dates. (I tested this with a different file.)
In the case of that second point, I would re-import the document and select the option to include the unsegmented content. Then use the X-translate function available with version management to pick up where you left off without losing much time. I always leave versioning active in my memoQ projects to allow for possibilities like this. It is also helpful that the new version 6 offers all the features of versioning previously available only in the Project Manager edition of memoQ, which makes comparisons and reporting easier.

Jul 5, 2012

Pride goeth before....

Yesterday a friend passed on the link to his new web site in English, which I had localized recently. The revolving graphic banner of heavy equipment loading cargo for shipment around the world looked brilliant. Of the various suggestions my copywriting friend and I had made for the slogans he had chosen the best. A good job for a deserving company which provides excellent international service. And then I looked closer.

When I discovered that his service provider uses the Open Source content management system TYPO3, I thought the little request he had made would be an easy one with a guaranteed good outcome. After all, memoQ, my translation environment tool of choice, has special XML filter configurations for TYPO3. But it seems that things are not so easy in the world of German CMS service.

Vee haf vayz off enterink ze kontent I was told, or words to that effect. I was dutifully informed that an XML export would contain "unnecessary information" of no interest to a mere translator and that I was to translate from an MS Word file provided. When I expressed my concern that copying errors might result from this procedure and encouraged the use of the free plug-in to export content from TYPO3 for translation, I was informed that his service fee for such frivolous nonsense would be
EUR 95,00 zzgl.MwSt bitte schön. Welcome to Servicewüste Deutschland.

After a few days of negotiation on the technical aspects of this three page translation, I finally decided to heed that old advice about not arguing with fools (who can tell the difference?) and simply sent the translation, albeit as a bilingual draft for simpler review. And I awaited feedback before issuing the final translation. Apparently all was well, because the draft was used to enter the content straightaway.

So far I've found four errors on the two pages I've looked at. All from copy/paste carelessness or retyping things and doing so with a bit too much Teutonic flair in ze zpellink. The thought of the potential damage to the image of my friend's business makes me decidedly queasy. God help him if they decide to do other languages like Chinese, Russian or Arabic, which is a possibility.

A good translation is more than just the right words for an occasion. It is a process. A process of communication among people, which sometimes involves technology. Humans are prone enough to error; even the best of us can overlook small but important details in a familiar text, and it's usually wise to stack the deck and deal with processes that minimize the risk of errors. Like providing translation content in a format that will minimize the human intervention required for information transfer. Please. Our customers deserve that at least.

Jul 2, 2012

Sometimes one CAT tool is not enough

Not long ago, a colleague in New Zealand expressed her frustration about the limits of interoperability for common translation environment tools and her sense of unfulfilled promises:

In the case she was concerned with, she was quite right. There are workarounds for complex MS Word documents with footnotes, but none of these are really optimal for a team working simultaneously in several different CAT tools. In the case of memoQ 5 (which was part of the mix) the lack of support for footnotes in RTF/DOC bilinguals made it impossible to review an uncleaned translation done in WordFast Classic (not a problem for simpler files), and the use of a bilingual DOC export from memoQ used the "simple" format of one segment per line, thus losing the format for the working translator. I hope that will be dealt with in time by Kilgray's developers.

But fortunately, interoperability really does work - it is "the art of compromise" as one industry guru put it, but there are many acceptable compromise strategies that allow productive collaboration, and memoQ excels in this regard more than any other tool I know. But as I have said so often, we need a broad palette of tools to enable us to handle any job efficiently, and last week's project here was a good example of this.

No good deed goes unpunished, and my punishment for an almost miraculous rescue of the editing and harmonization of a large, complex financial report done in a hurry by several translators, some of whom don't use CAT tools at all, was that I got to do the update of that text and see all the little stuff we missed the first time around when the client CEO and I traded sleep for coffee and Excel spreadsheets. Actually, I loved that job, and I was proud of what we could accomplish in 48 hours that should have taken a week or more of overtime. All of it possible only thanks to memoQ LiveDocs and the QA module. And lots and lots of coffee.

In this round, however, I was determined to avoid some of the pain caused last time by file format problem. The Notes to the annual report contained about 30 embedded Excel tables in a Word document. "So what?" says the user of Star Transit or DVX2. "Uh oh!" say the Trados and memoQ users. This is where interoperability saved me hours of bother.


I'm no longer comfortable doing routine work in my former preferred tool, Déjà Vu. The working environment of memoQ is more ergonomic for me, and although I still miss a number of very useful features in DVX, on the balance, the features I gained in memoQ allow me to do many more things better (or even at all). Nonetheless, this time Atril had the clear advantage.

I translated the main text of the Notes in memoQ, making full use of my translation memories, glossaries and QA settings there. I enjoyed the previews of the embedded Excel documents, which gave me necessary context for some of my work, but the actual content of those tables was untouchable in memoQ. Then I exported the translation, which was an English document with embedded tables in German.

This compound document was then imported to DVX2 together with my TM. I copied the source to target, locked all the English content (it was helpful that the content extracted from the Excel tables was at the end of the translation scroll) and pretranslated what remained from the TM. Less than an hour later I exported the completely finished translation - and saved a lot of fiddly work exporting and importing those stupid tables like I had to do before. I really do hope that memoQ's filters for MS Office documents will be updated to handle embedded objects soon - it's not uncommon that I have Excel, Visio or PowerPoint objects stuck in my Word documents.

After delivering the text, I then turned to the next task: exporting my terminology. Once again, interoperability came to my rescue here. This customer places a lot of importance on the correct use of IFRS and their own terminology. One of the ways we coordinate this is to exchange glossary information in a format that this customer, who doesn't know a CAT tool from a Persian feline, can cope with. A nicely formatted DOCX or PDF dictionary does the trick. But I can't do that with memoQ.

I've been advocating the addition of XSL script selection to memoQ's XML term export for some time now. My own efforts to create good scripts for my purposes are hampered by the fact that I haven't done much programming for a decade now and I've lost most of my skills. So until I sort that problem out, I take the terms in XML from memoQ and import them to SDL Trados MultiTerm. MultiTerm is unique among the terminology tools on the low end of the market in that it has always offered some useful export format templates (which can be adapted) for re-use of the term information in other environments. Formatted RTF dictionaries like the one shown here as a thumbnail, web pages, custom text exports... the sky's the limit if you can deal with the odd configuration options and unexpected crashes. Having traversed that minefield often enough in the past decade, I can usually produce something good-looking from my memoQ terminology with SDL Trados MultiTerm without much ado. And my clients like it a lot more than an ugly CSV export.

So why didn't I just use Déjà Vu or Trados in the first place? Re-read the text above. None of the three CAT tools I use was capable of doing everything I required as efficiently as I needed it done. DVX2 came the closest, but the lack of a preview, the primitive way that tags (codes) are still managed and the lack of comfort I feel translating in that environment (I'm much slower now) made it a poor option for the bulk of the work. But working in carefully planned concert, these three tools produced excellent results, made my client happy and made me happy by saving the rest of my day with an early delivery.